CS
LinkedIn

Crystal Shan

Co-Founder

San Francisco Bay Area · 2 connections

Yam

Not on Unlinked · Imported profile. Is this you? Claim it

About

I'm a Product/UX Designer with experience creating both Enterprise SaaS and customer-facing products. I have experience turning ambiguous business ideas into designs that bring 3x user growth, participating in product roadmap planning, and wearing multiple hats as Design Strategist, UX/UI Designer, UX Researcher, and Front-end Developer. My background in HCI & Architecture enables me to tackle complex problems with strong systems thinking and detailed oriented eyes. I’m passionate about the topics of productivity, security, scalability, and engagement.

Experience

Lead Product Designer - AI Agent StudioWebex
Sep 2025 to Feb 2026
Senior Product Designer - AI Agent StudioWebex
Apr 2024 to Sep 2025
Senior Product Designer - Contact CenterWebex
Aug 2022 to Apr 2024
Lead Product Designer - Online (E-comm & growth)Webex
Jan 2022 to Jul 2022
Product Designer - Online (E-comm & growth)Webex
Jan 2021 to Feb 2022
UX/UI DesignerAptiv
Sep 2019 to Dec 2019
Marketing and Business Development InternMicrosoft
May 2017 to Aug 2017

Education

University of Michigan - School of Information
Master of Science (MS), Information Science (User Experience Research and Design)
2017 to 2019
Beijing Forestry University
Bachelor of Engineering - BE, Landscape Architecture
2012 to 2016