Torri Granger

About

For most of my career, I've been asked to solve the same challenge in different forms:How do you build an organization that can scale?Sometimes that meant building customer success organizations that improved customer outcomes and recurring revenue. Other times it meant designing sales and go-to-market operating models, developing leaders, expanding into new markets, or aligning product, engineering, and customer-facing teams around a shared strategy.Across SaaS, cybersecurity, data infrastructure, and AI-powered technology companies, I've helped organizations move beyond individual effort by designing operating models, leadership frameworks, and cross-functional systems that create repeatable execution and sustainable growth.At Motive, I progressed through four leadership roles while helping scale the SMB organization from a 12-person outbound pilot to more than 800 employees at its peak. As the business evolved, I redesigned the operating model to improve efficiency, ultimately leading a 360-person customer-facing organization across the U.S., LATAM, and Pakistan. My work included organizational design, segmentation strategy, leadership development, operating cadence, customer ac

Experience

Education