Joseph Donnelly

About

I build strategic partnerships that transform how healthcare is delivered. For more than two decades, I’ve worked at the intersection of technology, clinical workflows, and health system strategy—helping organizations scale digital transformation, improve patient access, strengthen care-at-home programs, and unlock measurable ROI. My career began in healthcare IT delivery and consulting, where I learned how complex implementations succeed—or fail. That experience shaped my leadership philosophy: listen deeply, advocate for the customer, communicate with candor, and deliver outcomes that strengthen long-term trust. Since then, I’ve led strategic account teams, rebuilt retention engines, rescued at-risk enterprise partnerships, and grown ARR across some of the industry’s most innovative organizations. At Current Health, I helped accelerate adoption of Hospital at Home, CAR-T, and Chronic Care Management programs. At Kyruus, I scaled the account management organization, raised NPS, and achieved a 95% retention. Earlier in my career at athenahealth, I led teams managing 100% retention and serviced flagship clients through strategic engagement. What drives me is helping customers achiev

Experience

Education