JM
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Jocelyn Manuel

People + Operations

San Francisco Bay Area · 1 connection

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About

For almost 20 years, I’ve used my superpowers to build organizations that operate efficiently, value people and their strengths, and have a strong culture based on trust, transparency, and accountability. Whether I’m working with a start-up, a local grassroots nonprofit, a global company, or a local business owner, I operate with a high degree of integrity and always keep in mind how everything impacts people. I am passionate about connecting authentically with people and guiding leadership to do the same (research shows that authenticity is key to engagement and thus key to the bottom line). How do I do this? By listening and keeping my ears to the ground to understanding the high-level organizational dynamics and the micro-interactions on an individual level. Always with a cool head and a smile, I bring order to chaos and get things done. Data guides what I do, but intuition is also important. Nothing excites me more than taking ideas and creating systems and processes that move an organization forward. I pinch myself every day that I get to make this kind of impact.

Experience

People + OperationsCoast
Feb 2025
Head of OperationsThe Batchery
Mar 2024
Ops LeaderStartupExperts
Jan 2022
Startup Business Operations ConsultantConsultant Basic company page — company details not listed yet
Dec 2017
Director, Consulting Services at +One+One Culture Consulting
Mar 2023 to Nov 2024
Director Of Operations + Real EstateImpress Basic company page — company details not listed yet
Oct 2018 to Dec 2022
Chief Of StaffTownsquared
Sep 2017 to Apr 2018
Director of OperationsTownsquared
Mar 2014 to Sep 2017
Senior Project ManagerWestEd
Sep 2008 to Sep 2013
Senior Project Manager, Corporate AdministrationCharles Schwab
Aug 1999 to Jan 2001

Education

University of California, Berkeley, Haas School of Business
Master of Business Administration (MBA)
Reed College
B.A. Economics