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Jason 🧠 Shen

Helping ambitious founders build generational companies | Cofounder conflict repair & 1:1 exec coaching | Gottman-trained, 3x founder, YC S11

Brooklyn, New York, United States · 1 connection

Refactor Labs

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About

You’ve been avoiding a hard conversation with your cofounder. You know the one. Years ago, I was you. Started a company with two close friends, raised money, hit every milestone. And watched the partnership fall apart in slow motion because none of us could speak honestly about how we felt. We were “conflict-avoidant,” which sounds peaceful but actually meant unspoken tension and resentment built up silently. By the time we tried to address it it was too late. That company didn’t survive. The friendship eventually recovered. I became obsessed with understanding why. I studied with the Gottman Institute and poured over partnership dynamics research. What I found: most cofounder conflicts follow patterns. And they respond to specific interventions if you know what they are. Now I coach founders through the same thorny problems that took years off my life. Hi, I’m Jason Shen - executive coach, author, and ice cream fiend. As a 3x founder, YC alum, and former product leader at Meta and Etsy, I’ve lived both early-stage chaos and operational discipline at scale. I bring both to my work. More on what I do: ➣ COFOUNDER CONFLICT COACHING I help cofounders repair their working relationship

Experience

Cofounder Conflict CoachRefactor Labs
Jan 2025
Founder CoachRefactor Labs
Dec 2020
Writer and SpeakerRefactor Labs
Jan 2012
Founding Board MemberLunar Accel
Oct 2023
Angel InvestorFSH Technologies
May 2021
Product Manager, FacebookMeta
May 2022 to Jun 2023
Product ManagerMeta
Jul 2020 to Jun 2023
Angel Philanthropist13 Fund
Sep 2020 to May 2023
Board MemberPresidential Innovation Fellows Foundation
Oct 2017 to Jan 2022
FounderThe Asian American Man Study
Jan 2015 to Jan 2022
Cofounder and CEOMidgame
Nov 2018 to Jul 2020
Co-Founder & CEOHeadlight
Dec 2017 to Mar 2019
ResidentTED Conferences
Sep 2017 to Feb 2018
Product ManagerEtsy
Aug 2015 to Jul 2017
Marketing Product ManagerPercolate (now part of Seismic)
Mar 2014 to Aug 2015
Presidential Innovation Fellow (Smithsonian Institution)White House Presidential Innovation Fellows
Jun 2013 to Dec 2013
Co-FounderRidejoy
May 2011 to May 2013
Customer Acquisition LeadiSocket
Jul 2010 to May 2011
Co-Founder & Board MemberGumball Capital
Jan 2007 to Jan 2011
Chief Operating OfficerThe Stanford Daily
Jan 2009 to Jan 2010
Team Captain (Men's Gymnastics)Stanford University
Jan 2004 to Jan 2009

Education

Stanford University
Bachelors & Masters of Science, Biology
Y Combinator
Ridejoy (Summer 2011)