Christopher Connolly

About

Hey there, my name's Chris – a digital writer and researcher. I help specialists to design smarter content that their audience finds useful, credible, and humane. Like a good dinner host, my role is to coax the guests out of auto-pilot mode. I coach designers and experts to clarify how their digital services work, and write the content that guides people through the process. For the last decade, I've led qualitative research that made frontline social services more caring and responsive to those they serve. Here's what I've noticed: organizing content is a lot like getting your *literal* house in order for a big party. Once your stuff actually reflects your personality and your priorities, the effect can be therapeutic. That's why I bring a coaching mindset to everything I do—with a style that collaborators generally agree is goofy (but not like, ha-ha funny). So if jargon and mental clutter are muddling the message of your content, let's talk. It might be a stretch to say that tidy content can ~spark joy~, but—the way I see it, let's try anyway. — PS: I've begun posting regularly to LinkedIn about #content + #design + #mentalhealth – sharing what I've learned about how to make the

Experience

Education