Carrie Melissa Jones, M.A.

About

I am a social science researcher, strategist, and advocate for community building within all organizations, from the Fortune 100 to family foundations, non-profits, educational institutions, and small businesses. Research confirms that we live in the loneliest time in American (and potentially human) history. Simultaneously, we are being driven further apart from one another through misinformation, the attention economy, political extremism, and a profound lack of trust in other human beings. I believe we must turn toward one another, intentionally and thoughtfully, to make progress. Our work must begin within our organizations, teams, neighborhoods, and homes. We are the ones we have been waiting for. As the founder of The CMJ Group and coauthor of Building Brand Communities, I work with teams or individual community leaders to build stronger community foundations and chart a clear path forward. I have trained, advised, and coached leaders of thousands of online communities, including Airbnb, Discord, Google, Microsoft, and two presidential campaigns. I have also published industry-defining research and spoken at leading conferences about the power of community building and how to

Experience

Education