Michael Goitein

About

I’ve helped leaders, founders, and VCs unlock business impact and value by closing the gap between competing features and actionable strategy. I'm a Principal Design Enablement Manager at KeyBank, Substack author, and Product/Strategy coach who's spent 15+ years turning enterprise chaos into clarity. If your teams are shipping features but not moving metrics that matter, Product Strategy Decoded is for you. As Principal Design Enablement Manager, Design Excellence & Operations (DExOps) – Key Experience Design (KeyXD) Team at KeyBank, we centralize and support KeyBank's world-class design function. My core competencies include Strategy, Product Management, Objectives and Key Results (OKRs), Continuous Discovery, solution development and delivery, Agile leadership, solution innovation, PMO leadership, SDLC management, information architecture, iOS and Android application development, delivery management, program and project management, budget and resource management, user experience enhancement, client engagement leadership, client relationship management, and technology team leadership. I am passionate about building great products that leverage Lean and UX-driven, Design Thinking-c

Experience

Education