Douglas Smith

About

• Director of AI Operations at Element451 – Leading the AI Center of Excellence, developing AI solutions to enhance user adoption of AI to accelerate client engagement, drive innovation, and offload repetitive work. Responsibilities include building out AI solutions, AI agents, AI enablement, LLMops, and integrating AI-driven insights and solutions within Element451. • Principal Consultant - Data & Analytics @ Ampersand Consulting – Directing the firm’s efforts to support client engagements that include: predictive analytics, AI enablement, MLops, LLMops, data visualization, data storytelling, data engineering, Go-to-Market strategy, customer journey experience, and capital resource planning. • Director of Operational Improvement and Corporate Strategy – The role focused on supporting business transformation and implementation of strategic plans by advising, designing, implementing, and deploying solutions for “heart of the business” opportunities. The departmental areas of focus include Human Resources, Marketing, Student Support Services, IT, Cyber Security, Corporate Partnerships, and Graduate Career Development. • Senior Manager of Strategy and Corporate Development – Led cross

Experience

Education