Sylwia Kubiszewska

About

I'm passionate about developing and improving customer-oriented processes. I strongly believe that an excellent customer experience comes from the close collaboration of the CX Team with the Product and other departments. I'm driven by customer needs and their voice, focusing on observing and improving each and every point of interaction between the customer and the product/service. I'm oriented toward optimizing the team's work and implementing projects that positively affect the knowledge and satisfaction of the team and customers. I had the pleasure of leading a wonderful Customer Service team for 2 years. I love working with people. I feel confident working from the inside, cooperating with other departments to spread and advocate the customer's voice. I had the opportunity to build the Voice of the Customer program from a scratch. I'm open to full-time positions as well as consulting roles and other interesting projects as long as the work is remote.

Experience

Education