MM

Md. Mamun Hossain

Managed Service | Service Delivery | ITIL | IT Service Management | Solution Implementation | IT & Telecom Operations | CSPO | CSM | Product Configuration | BSS (Telco Charging, Rating & Billing) | VAS

Dhaka, Bangladesh · 1 connection

bKash Limited

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About

A proficient Telecommunication Business Configuration & Operation Manager with more than 13+ years of experience in Telecom Product configuration for Mobile Operators, Operation, Maintenance & Support and Delivery in IT DSS & BSS domain. Bringing management skills and collaborative approach to every team. Skilled in problem-solving and communication, ensuring seamless operations and clear understanding among stakeholders. Proven ability to adapt and learn quickly, providing valuable support in dynamic environments. Eager to contribute to innovative solutions and drive continuous improvements in Technical Operational Delivery.

Experience

General ManagerbKash Limited
Mar 2025
Manager Operations - DeliveryQvantel Basic company page — company details not listed yet
Sep 2024 to Feb 2025
Delivery ManagerEricsson
Apr 2023 to Sep 2024
2nd level Operations LeadEricsson
Dec 2019 to Apr 2023
IT System ExpertEricsson
Jul 2018 to Nov 2019
IT Lead Engineerbanglalink
Dec 2017 to Jun 2018
IT Specialist Engineerbanglalink
Apr 2015 to Nov 2017
IN-VAS Junior Engineerbanglalink
Dec 2012 to Mar 2015
Technical Support EngineerZTE Bangladesh Basic company page — company details not listed yet
Mar 2012 to Dec 2012

Education

Noakhali Science and Technology University
BSc Engineering Computer Science and Telecommunication Engineering
2006 to 2010
Shahid Syed Nazrul Islam College
HSC Science
2003 to 2005
Gohailkandi High School
SSC Science
2001 to 2003