Bryan Thomas
Director of Product Management – Enterprise API, Integration & Platform Strategy
Louisville Metropolitan Area · 1 connectionNot on Unlinked · Imported profile. Is this you? Claim it
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About
At Humana, I lead Enterprise API, Integration, and Platform Strategy | The infrastructure layer that enables AI, automation, and digital experiences to operate safely across a Fortune 50 healthcare ecosystem serving millions of members. My scope includes enterprise API platforms, AI enablement architecture (including Model Context Protocol - MCP governance frameworks), developer experience platforms, and the integration strategy that connects intelligent systems to complex healthcare infrastructure. Across my tenure, this work has driven $10M+ in enterprise value through API platform cost avoidance, digital transformation savings, and developer productivity gains - including a 50-point NPS improvement, 20% reduction in customer effort, and the launch of Humana's first external developer portal (developers.humana.com). Before Humana, I was Vice President of Operations at EZWatch, holding full P&L responsibility and leading distribution, engineering, and quality functions. I've been leading cross-functional teams since I was 23, when I became Director of Operations. What drives me? The next wave of healthcare transformation won't come from better models alone. It will come from platf
Experience
Aug 2011 to Feb 2018
Feb 2008 to Aug 2011
Education
Building Business Acumen, Business Strategy & Financial Acumen
Certified SAFe® 5 Program Consultant (SPC), Scaled Agile Leadership & Product Management