Brienne Wong
Content Designer/UX Writer | ex-Meta | Freelance B2B & B2C Content Writer
San Francisco, California, United States · 1 connectionNot on Unlinked · Imported profile. Is this you? Claim it
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About
As a content designer, I am dedicated to creating clear and concise content that helps users navigate digital experiences. With 4 years of experience managing content for startups and arts and culture organizations, I have honed my skills in content strategy, creation, and management. I have a proven track record of building strong cross-functional relationships and delivering excellent work that meets users' needs. In my most recent role at zeroheight, I oversaw and managed the help center as the sole documentation writer. Through my leadership and expertise, I successfully revamped the help center content, resulting in a 30% increase in user engagement and satisfaction. My ability to work collaboratively with teams and stakeholders, along with my excellent communication and project management skills, enables me to deliver quality content on time and within budget. I am constantly seeking new opportunities to expand my knowledge and skills. I am excited to bring my expertise to a new challenge and help drive business success through empathetic content design.
Experience
Jan 2021 to Oct 2023
Apr 2006 to Jan 2015
Education
Master of Arts (M.A.) Museology/Museum Studies
Bachelor’s Degree Art History Criticism and Conservation
Bachelor’s Degree Art History, Criticism and Conservation