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Brienne Wong

Content Designer/UX Writer | ex-Meta | Freelance B2B & B2C Content Writer

San Francisco, California, United States · 1 connection

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About

As a content designer, I am dedicated to creating clear and concise content that helps users navigate digital experiences. With 4 years of experience managing content for startups and arts and culture organizations, I have honed my skills in content strategy, creation, and management. I have a proven track record of building strong cross-functional relationships and delivering excellent work that meets users' needs. In my most recent role at zeroheight, I oversaw and managed the help center as the sole documentation writer. Through my leadership and expertise, I successfully revamped the help center content, resulting in a 30% increase in user engagement and satisfaction. My ability to work collaboratively with teams and stakeholders, along with my excellent communication and project management skills, enables me to deliver quality content on time and within budget. I am constantly seeking new opportunities to expand my knowledge and skills. I am excited to bring my expertise to a new challenge and help drive business success through empathetic content design.

Experience

Content DesignerMeta
Apr 2024 to May 2026
Content DesignerMeta
Nov 2023 to Apr 2024
Gallery Associate (On Call)Creativity Explored
Feb 2018 to Sep 2024
Administrative AssistantCreativity Explored
Aug 2018 to Feb 2019
UX Writing Content Design LeadTech Fleet
Sep 2023 to Oct 2023
Content DesignerTech Fleet
Apr 2023 to Oct 2023
Customer Education Content Writer Technical Writerzeroheight
Apr 2022 to Mar 2023
Organic Content Marketing InternConnie Health
Jul 2021 to Apr 2022
Artist Bios CopywriterArtsy
Aug 2021 to Nov 2021
Registrar Content ManagerChinese Historical Society of America
Feb 2019 to Jul 2021
Digital Initiatives InternNewberry Library
Jan 2019 to Feb 2019
Museum Store Lead AssociateThe Walt Disney Family Museum
Jul 2018 to Feb 2019
Museum Store Sales AssociateThe Walt Disney Family Museum
Mar 2018 to Jul 2018
Collections InternSFO Museum
Jun 2018 to Aug 2018
Library InternSFMOMA San Francisco Museum of Modern Art
Feb 2018 to Apr 2018
Administrative AssistantAIA San Francisco
Jul 2015 to Mar 2017
Collections AssistantLoyola Marymount University
Aug 2012 to May 2015
Senior Digital Content StrategistMayo Clinic
Sep 2026
Corporate Giving InternLos Angeles County Museum of Art (LACMA)
Jan 2015 to Apr 2015
Museum Service Council VolunteerLos Angeles County Museum of Art (LACMA)
Feb 2013 to Dec 2014
Permanent Collections Registrar InternLos Angeles County Museum of Art (LACMA)
Jan 2014 to Apr 2014
Development and Marketing InternartworxLA
Jan 2014 to May 2014

Education

University of San Francisco
Master of Arts (M.A.) Museology/Museum Studies
Loyola Marymount University
Bachelor’s Degree Art History Criticism and Conservation
Loyola Marymount University
Bachelor’s Degree Art History, Criticism and Conservation
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