Mashuk Khan

• Providing strategic project leadership and PMO services to multiple organizations across technology, not-for-profit, and SMEs. • Engage with C-suite stakeholders to establish governance frameworks, delivery methodologies, and operational structures that drive predictable outcomes across complex digital transformation initiatives • Design and implement lightweight PMO functions for organizations, including standardized reporting, risk management protocols, and resource allocation systems that improve delivery velocity • Lead cross-functional teams through Mobile and SaaS implementation projects from discovery to deployment, consistently delivering solutions under budget through vendor management and scope optimization • Develop executive dashboards in Power BI and Tableau with real-time KPIs (velocity, NPS, conversion) that provide visibility into portfolio performance, enabling data-driven decision making aligned to OKRs • Assume P&L responsibility for client engagements, implementing cost controls and forecasting models that maintain 18-22% profit margins while delivering strategic value • Conduct delivery maturity assessments and create 90-day roadmap recommendations that address organizational gaps in governance compliance and execution capability • Mentored engineering leads and product managers on translating technical constraints into business trade-offs, coaching teams to frame blockers as options with clear cost/benefit implications rather than roadblocks requiring executive rescue • Designed change adoption playbooks for organizations implementing new delivery rhythms, focused on reducing meeting fatigue by replacing status updates with async progress signals • Coached fractional leadership teams at early-stage startups on maintaining delivery discipline without formal PMO overhead, showing how to track just three leading indicators (cycle time, scope volatility, team sentiment)

• Directed project delivery lifecycle from inception to launch, implementing Agile project methodology that delivered a market-ready MVP in 3 months (30% faster than industry benchmarks) with clear milestone tracking against KPIs and impact metrics • Managed project scope definition through comprehensive stakeholder interviews, requirements gathering sessions, and competitive analysis to establish clear project boundaries, acceptance criteria, and success metrics • Developed project roadmap and execution strategy in close collaboration with founders and technical advisors, breaking down strategic objectives into actionable project phases with defined dependencies and resource requirements • Designed project workflow architecture based on discovery workshops and prototype validation, creating clear visual project plans and dependency maps that improved team alignment and reduced miscommunication • Led project governance framework including sprint planning sessions, progress reviews, and risk assessment meetings to maintain accountability, transparency, and proactive issue resolution • Implemented project management infrastructure using Jira and Confluence to establish standardized project reporting, documentation protocols, and backlog management systems for sustainable scaling • Facilitated stakeholder alignment sessions through structured project demos, scope reviews, and timeline negotiations to ensure continuous buy-in and adaptive planning based on evolving requirements • Established project operational rhythms through lightweight but effective planning ceremonies, progress tracking mechanisms, and continuous improvement feedback loops • Advised on project team scaling strategy, resource allocation optimization, and project management maturity development to create sustainable delivery capabilities beyond initial launch

• Proactively identified and mitigated project risks by maintaining comprehensive RAID logs and implementing early warning systems that prevented potential timeline delays and budget overruns across concurrent government initiatives • Coordinated project execution activities across concurrent initiatives, maintaining detailed tracking of deliverables and milestones that contributed to 93% on-time completion rates • Managed project scheduling and progress tracking using MS Project and Jira, creating visibility into project status that enabled early risk identification and proactive timeline adjustments • Developed stakeholder communications and executive status reports that translated technical progress into business outcomes, strengthening client relationships and maintaining executive buy-in • Facilitated cross-functional team alignment between development, QA, operations, and vendor teams to ensure technical requirements directly addressed business objectives • Supported project setup and planning by helping create project charters, scope documents, and team accountability frameworks that established clear delivery foundations • Optimized resource coordination across concurrent initiatives by tracking team availability and project demands, contributing to balanced workloads and preventing delivery bottlenecks • Ensured delivery compliance by participating in quality reviews and process audits that maintained adherence to project requirements and contractual obligations • Gained practical delivery experience through direct participation in sprint ceremonies, scope reviews, and retrospectives that built foundational skills in both Agile and Waterfall delivery approaches • Contributed to project success through proactive management of change requests, risk documentation, and quality checkpoints that maintained project momentum and client satisfaction