JC

Joshua Coleman

Customer Success Manager & Specialist

Montreal, Quebec, Canada · 1 connection

Wrk

LinkedIn profile ↗

Not on Unlinked · Imported profile. Is this you? Claim it

Invite to Unlinked Join Unlinked Search everyone

Report Joshua Coleman Request removal

Is this about you? Request removal

About

With 15 years of professional experience in customer success management, account management, sales, client relations, customer support, and business development in industries that include SaaS, tech, startups, and payment processing, I am a dedicated and results-oriented professional with a proven track record. I am driven to maintain solid and nurturing customer relationships and strive to exceed expectations. I approach opportunities with an open mind and love new challenges.

Experience

Customer Success ManagerWrk
Jul 2022 to Mar 2023

Product ExpertKangaroo Rewards
Oct 2021 to Jun 2022

Customer Support AgentEVO Payments, Inc.
Jul 2019 to Oct 2021

Business ConsultantAlit - Small Business Specialists
Sep 2015 to Apr 2018

Technical Account Manager Client Relationship ManagerAcquisio
Mar 2013 to Aug 2014

Account Manager Customer Success ManagerAcquisio
Sep 2009 to Mar 2013

Customer Support AgentAcquisio
Apr 2009 to Sep 2009

Account ExecutiveTSN Radio 690
Nov 2006 to Feb 2008

Business Development ManagerMamma.com
Jan 2004 to Apr 2004

Account ExecutiveMamma.com
Aug 1999 to Jan 2004

Education

Concordia University
Bachelors of Commerce, Marketing
1995 to 1999

CEGEP John Abbott College
Commerce, Commerce
1993 to 1995

West Island College Montreal
High School Diploma
1988 to 1993