AM
LinkedIn

Aliyah Malek

Investigator Success Manager, West Coast

San Francisco Bay Area · 1 connection

Care Access

Not on Unlinked · Imported profile. Is this you? Claim it

About

Strategic and relationship-driven professional with 6+ years of experience leading physician partnerships, clinical operations, and customer engagement within the healthcare and research industry. Proven ability to act as a trusted advisor to key stakeholders—aligning organizational objectives with client goals, driving adoption of complex programs, and delivering measurable outcomes. Skilled at analyzing performance data, identifying process improvements, and collaborating cross-functionally to strengthen customer satisfaction, retention, and growth. Adept at managing multi-site portfolios, optimizing workflows, and building long-term, value-based partnerships that enhance operational success and client trust.

Experience

Investigator Success ManagerCare Access
Oct 2024
Clinical Relationship ManagerCare Access
May 2024 to Oct 2024
Network Management AssociateHCA Healthcare
Feb 2022 to May 2024
Healthcare Strategy ConsultantCCGroup Inc.
Apr 2021 to Feb 2022
Patient Care CoordinatorCrossover Health
May 2019 to Oct 2019

Education

San José State University
B.S. Public Health with Biological Sciences minor
Mission College
High School Junior & Senior