SH
Steven Heitman, MAIA / MAEd
Researcher / Mentor / IA / UX at IA Design & Usability
San Francisco, California, United States · 1 connectionNot on Unlinked · Imported profile. Is this you? Claim it
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About
I am a user researcher, information architect, and user experience designer with certifications, undergraduate and graduate degrees in these fields. I assist clients by doing research and developing user-centered design concepts and information architectures that make websites and mobile apps work well for end users, as well as doing usability testing, and project management. I can help your company's Websites and mobile apps work better and increase your profit-margins. ◼ Seeking full-time permanent job for Senior User Researcher and Director or best matched-option ◼ Please send along your job order and description to my email. ◼ Set up a time to chat ( updated January 1, 2021 ). Portfolio Website ◼ Thank you.
Experience
Senior User Researcher, Information Architect, User Experience Designer, Project Product ManagerIA Design & Usability Basic company page — company details not listed yet
Sep 1998
Sep 1998
Senior Information Architect, User Experience Designer MentorThe Information Architecture Institute Basic company page — company details not listed yet
Sep 2006 to Sep 2019
Sep 2006 to Sep 2019
Senior Information Architect, User Experience Designer, User ResearcherHannah Vergossen, Owner of: http://dev.familymeetsstudent.com, Germany Basic company page — company details not listed yet
Apr 2013 to Dec 2013
Apr 2013 to Dec 2013
Senior Information Architect, User Experiece Designer, User ResearcherKenn Gartner Concerts, CEO Basic company page — company details not listed yet
Dec 2012 to Apr 2013
Dec 2012 to Apr 2013
Senior Information Architect, User Experience Designer, User ResearcherMatthew Graham, L.Ac., Mission Community Acupuncture Basic company page — company details not listed yet
Jan 2012 to Jan 2012
Jan 2012 to Jan 2012
Information Architect, Project Manager ( Internship ) for Memory & Aging ( Dr. Foreman )University of California, San Francisco Basic company page — company details not listed yet
Jan 2006 to Jan 2006
Jan 2006 to Jan 2006
Technical Writer, Project Manager ( Internship )Neighborhood Parks Council Basic company page — company details not listed yet
Feb 2005 to May 2005
Feb 2005 to May 2005
Information Architect, Project Manager ( Internship ) for Andelaprimo WinerySan Francisco State University Basic company page — company details not listed yet
Jan 2000 to Jan 2001
Jan 2000 to Jan 2001
Information Architect, Project Manager ( Internship ) for SFSUSan Francisco State University Basic company page — company details not listed yet
Jan 2000 to Jan 2001
Jan 2000 to Jan 2001
Information Architect, Project Manager ( Internship ) for Radio.sonicnet.comSan Francisco State University Basic company page — company details not listed yet
Jan 2000 to Jan 2001
Jan 2000 to Jan 2001
Information Architect, Project Manager ( Internship ) for Snorkel BobSan Francisco State University Basic company page — company details not listed yet
Jan 2000 to Jan 2001
Jan 2000 to Jan 2001
Information Architect, Project Manager ( Internship ) for Dr. QuitaSan Francisco State University Basic company page — company details not listed yet
Jan 2000 to Jan 2001
Jan 2000 to Jan 2001
Graphic Designer, Project Manager, Exhibit Builder ( Internship )San Francisco State University Basic company page — company details not listed yet
Jan 1999 to Jan 1999
Jan 1999 to Jan 1999
Information Architect, Project Product Manager ( Internship ), Graduate Teacher's AssistantSan Francisco State University Basic company page — company details not listed yet
Jan 1999 to Jan 1999
Jan 1999 to Jan 1999
Information Architect, Project Manager ( Contractor ) for Age WaveFastek Technical Services Basic company page — company details not listed yet
Jan 2000 to Jan 2000
Jan 2000 to Jan 2000
Information Architect, Project Product Manager ( Internship ), Graduate Teacher's AssistantNational Center for Youth Law Basic company page — company details not listed yet
Jan 1998 to Jan 1998
Jan 1998 to Jan 1998
Graphic Designer, Project Manager ( Internship )City College of San Francisco Basic company page — company details not listed yet
Jan 1994 to Jan 1995
Jan 1994 to Jan 1995
Writer, Editor, Legal and Non-legal Word Processor, Production Specialist, Project ManagerExperience from Previous Career Basic company page — company details not listed yet
Jan 1983 to Jan 1991
Jan 1983 to Jan 1991
Education
San Francisco State University
MAEd, Master of Arts Education, Graduate College of Education, GPA HIGH
2004 to 2008
MAEd, Master of Arts Education, Graduate College of Education, GPA HIGH
2004 to 2008
San Francisco State University
TPW Certificate ( Equivalent to BATPW ), Department of English Language & Literature, GPA HIGH
2004 to 2005
TPW Certificate ( Equivalent to BATPW ), Department of English Language & Literature, GPA HIGH
2004 to 2005
California College of the Arts
BFA, Bachelor of Fine Arts, Graphic Design Program, GPA HIGH
2002 to 2002
BFA, Bachelor of Fine Arts, Graphic Design Program, GPA HIGH
2002 to 2002
San Francisco State University
ID&T Certificate, Multimedia Studies Program, PASS / FINISHED PROJECTS / PASSED REVIEWS
2000 to 2001
ID&T Certificate, Multimedia Studies Program, PASS / FINISHED PROJECTS / PASSED REVIEWS
2000 to 2001
San Francisco State University
MAIA, Master of Arts Industrial Arts, School of Design Graduate Program, GPA 3.93
1999 to 2000
MAIA, Master of Arts Industrial Arts, School of Design Graduate Program, GPA 3.93
1999 to 2000
San Francisco State University
BAIA, Bachelor of Arts Industrial Arts, School of Design Undergraduate Program, SFSU GPA 3.78 / CUM LAUDE
1996 to 1999
BAIA, Bachelor of Arts Industrial Arts, School of Design Undergraduate Program, SFSU GPA 3.78 / CUM LAUDE
1996 to 1999
City College of San Francisco
AS & AA, Associate of Science, Award of Achievement, Graphic Communications, Graphic Design, and Typography
1993 to 1995
AS & AA, Associate of Science, Award of Achievement, Graphic Communications, Graphic Design, and Typography
1993 to 1995
Heald College
Diploma
Diploma
Lynbrook High School
General education
General education