Brienne Wong
Content Designer/UX Writer | ex-Meta | Freelance B2B & B2C Content Writer
San Francisco, California, United States · 1 connectionNot on Unlinked · Imported profile. Is this you? Claim it
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About
As a content designer, I am dedicated to creating clear and concise content that helps users navigate digital experiences. With 4 years of experience managing content for startups and arts and culture organizations, I have honed my skills in content strategy, creation, and management. I have a proven track record of building strong cross-functional relationships and delivering excellent work that meets users' needs. In my most recent role at zeroheight, I oversaw and managed the help center as the sole documentation writer. Through my leadership and expertise, I successfully revamped the help center content, resulting in a 30% increase in user engagement and satisfaction. My ability to work collaboratively with teams and stakeholders, along with my excellent communication and project management skills, enables me to deliver quality content on time and within budget. I am constantly seeking new opportunities to expand my knowledge and skills. I am excited to bring my expertise to a new challenge and help drive business success through empathetic content design.
Experience
Feb 2018 to Sep 2024
Aug 2018 to Feb 2019
Sep 2023 to Oct 2023
Jan 2021 to Oct 2023
Apr 2022 to Mar 2023
Jul 2021 to Apr 2022
Feb 2019 to Jul 2021
Jan 2019 to Feb 2019
Jul 2018 to Feb 2019
Mar 2018 to Jul 2018
Jun 2018 to Aug 2018
Feb 2018 to Apr 2018
Jul 2015 to Mar 2017
Aug 2012 to May 2015
Sep 2026
Jan 2015 to Apr 2015
Feb 2013 to Dec 2014
Jan 2014 to Apr 2014
Apr 2006 to Jan 2015
Jan 2014 to May 2014
Education
Master of Arts (M.A.) Museology/Museum Studies
Bachelor’s Degree Art History Criticism and Conservation
Bachelor’s Degree Art History, Criticism and Conservation