Daniel Ohlund

About

I’m a customer focused technical professional with a passion for identifying and solving problems. Throughout my career, I have been driven by customer satisfaction, retention, and adoption. I’m a strong proponent of risk mitigation through process improvements and product enhancements, however when production issues arise I pride myself in being a trusted escalation point. I’m a self starter that enjoys learning how to use new tools to investigate and solve problems. I’ve enjoyed using MySQL to investigate production issues, powerful text editors to bulk process csv changes, fixed broken rexx executables when none of the remaining staff could, etc. Recently I have been consulting several with start-ups in their pre-investment and early growth phases. Specialties: Problem Solver, Trouble-shooting, Customer & Partner Relations, Cross Functional Team Player, Process Improvements, Partner Onboarding, Product Training and Demos, Product Designer, Social Media Growth, Brand Development, MySQL

Experience

Education