Tom Lee
Director of Technical Program Management at Toast
San Francisco, California, United States · 1 connectionNot on Unlinked · Imported profile. Is this you? Claim it
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About
I have a varied history with Customer Support, QA, QA Management, Project Management, Dev Management, Scrum Mastering, Product Ownership, Product Management and even running a regional office which has ultimately led me back to Program Management as my career. Working in these different disciplines and understanding the viewpoints of each role makes me a unique and skilled “first” Program Manager at any company or a strong lead of a Program Management team. People are my passion. Helping teams work together and do the best that they can, including delivering on time, is my goal. Processes should never be prescribed but should leverage principles and support effective systems. Specialties: CSPO/CSM with solid knowledge of Agile, Scrum, XP, Scrumban, Kanban, etc. Product Management and Product Ownership Security Practices People Management and Organizational Psychology Search and Text Analytics Internationalization, Globalization, and Localization Software/Process Consultant Software Project Management Trained in PMP techniques and protocols Quality Assurance Best Practices Accounting, finance and human resource knowledge
Experience
Oct 2020 to Apr 2025
Jan 2020 to Oct 2020
May 2019 to Oct 2020
Nov 2016 to May 2019
Jan 2016 to Nov 2016
May 2015 to Jan 2016
May 2014 to May 2015
Apr 2013 to Apr 2014
Feb 2001 to Apr 2013
Nov 1998 to Jun 1999
Jun 1997 to Aug 1998
Education
Computer Science and Electrical Engineering
1993 to 1998
High School
1990 to 1993